Citizens Charter

Offices

Mayor’s Office

Local Civil Registrar’s Office

Municipal Planning and Development Coordinator’s Office

Municipal Engineer’s Office

Municipal Agriculture Office

Municipal Health Office

Municipal Treasurer’s Office

Municipal Assessor’s Office

Municipal Accountant’s Office

Municipal Social Welfare and Development’s Office

Municipal Budget Office

Sangguniang Bayan

Municipal Land Information Office

Public Employment Service Office

Philippine National Police

Department of the Interior and Local Government

Commission of Elections

Bureau of Internal Revenue

Philippine Postal Corporation

For Use of Garcia-Hernandez Sports, Cultural and Farmer’s Training Center

(Mayor’s Office)

Follow These Steps It Will Take You Please Approach
Client Service Provider
1. Present Letter of Request Submit letter request Interview the client to gather data needed

Ask for complete name and contact numbers of client

Confirm reserved dates and facilities to be used

5 minutes GUADALUPE C. OLARITA

Administrative Officer

 

2. Payment of Fees Pay prescribed fee at the Municipal Treasurer’s Office.

And/or at the Gate Keeper in President Manuel Roxas Campsite

Ask for Official Receipt/s

MTO Staff will issue Official Receipt 5 minutes LOCAL COLLECTION OFFICER/S

Municipal Treasurer’s Office

3. Approval by the Municipal Mayor Waiting Lounge Municipal Mayor approves Mayor’s Permit 2 minutes HON. TITA BAJA-GALLENTES

Municipal Mayor

(Or Authorized Signatories)

4. Release of Mayor’s Permit Client leaves 1 copy with one of the MO staff. The approved Mayor’s Permit is released to the client. 1 minute MARJUN Q. ABUCEJO

Customer Service Representative

For Use of President Manuel Roxas Campsite Facilities

(<a href=”http://garciahernandez.gov.ph/index.php?option=com_content&amp;view=category&amp;id=68:mayors-office&amp;layout=blog&amp;Itemid=57″>Mayor’s Office</a>)
<table width=”100%”>
<tbody>
<tr>
<td colspan=”3″ width=”746″><strong>Follow These Steps</strong></td>
<td rowspan=”2″ width=”163″><strong>It Will Take You</strong></td>
<td colspan=”2″ rowspan=”2″ width=”258″><strong>Please Approach</strong></td>
</tr>
<tr>
<td width=”212″></td>
<td width=”252″><strong>Client</strong></td>
<td width=”282″><strong>Service Provider</strong></td>
</tr>
<tr>
<td width=”212″><strong>1. </strong><strong>Present Letter of Request</strong></td>
<td width=”252″>Approach the Tourism Assistance Desk to ask for a reservation</td>
<td width=”282″>Interview the client to gather data needed

Ask for complete name and contact numbers of client

Confirm reserved dates and facilities to be used</td>
<td width=”163″>5 minutes</td>
<td colspan=”2″ width=”258″>CAROL T. TENTATIVA

Tourism Officer-designate</td>
</tr>
<tr>
<td width=”212″><strong>2. </strong><strong>Payment of Fees and Preparation of Mayor’s Permit</strong></td>
<td width=”252″>Pay prescribed fee at the Municipal Treasurer’s Office.

And/or at the Gate Keeper in President Manuel Roxas Campsite

Ask for Official Receipt/s</td>
<td width=”282″>MTO Staff will issue Official Receipt</td>
<td width=”163″>5 minutes</td>
<td colspan=”2″ width=”258″>LOCAL COLLECTION OFFICER/S

Municipal Treasurer’s Office</td>
</tr>
<tr>
<td width=”212″><strong>1. </strong><strong>Approval by the Municipal Mayor</strong></td>
<td width=”252″>Waiting Lounge</td>
<td width=”282″>Municipal Mayor approves Mayor’s Permit</td>
<td width=”163″>2 minutes</td>
<td width=”255″>HON. TITA BAJA-GALLENTES

Municipal Mayor

(Or Authorized Signatories)</td>
<td width=”4″></td>
</tr>
<tr>
<td width=”212″><strong>2. </strong><strong>Release of Mayor’s Permit</strong></td>
<td width=”252″>Client leaves 1 copy with one of the MO staff.</td>
<td width=”282″>The approved Mayor’s Permit is released to the client.</td>
<td width=”163″>1 minute</td>
<td width=”255″>MARJUN Q. ABUCEJO

Customer Service Representative</td>
<td width=”4″></td>
</tr>
</tbody>
</table>

Availing of public customer assistance
(Mayor’s Office)

Follow These Steps It Will Take You Please Approach
Client Service Provider
1. Filing/Recording of Request Submit request letter or the pertinent documents required to the Customer Service Representative Interview the client to gather needed data File letter request 5 minute GUADALUPE C. OLARITA Administrative Officer
2. Preparation of Communication for the Request Waiting Lounge MO Staff will prepare the appropriate communication regarding the request 10 minutes GUADALUPE C. OLARITA Administrative Officer
3. Approval by the Municipal Mayor Waiting Lounge Municipal Mayor approves the request 2 minutes HON. TITA BAJA-GALLENTES Municipal Mayor (Or Authorized Signatories)
4. Release of Communication or Request Client leaves 1 copy with one of the MO staff; then, brings the communication to the appropriate firm or government agency. The approved communication is released to the client. 1 minute MARJUN Q. ABUCEJO Customer Service Representative
Securing Mayor’s Clearance and Certificate of Good Moral Character
(Mayor’s Office)

Follow These Steps It Will Take You Please Approach
Client Service Provider
1. Filing/Recording of Request Submit documents required to the Customer Service Representative Interview the client to gather data needed Conduct assessment /review of the submitted application and requirements 2 minutes GUADALUPE C. OLARITA Administrative Officer
2. Preparation of Clearance or Certification Pay the necessary fees to the Office of the Municipal Treasurer and bring back the receipt to the Mayor’s Office MO staff prepares the Clearance or Certification. 5 minutes GUADALUPE C. OLARITA Administrative Officer
3. Approval of Municipal Mayor Waiting Lounge Municipal Mayor approves the Clearance or Certification. 2 minutes HON. TITA BAJA-GALLENTES Municipal Mayor (Or Authorized Signatories)
4. Release of Clearance or Certification Waiting Lounge The Clearance or Certification is released to the client. Client leaves 1 copy with the Records Section for file. 3 minutes MARJUN Q. ABUCEJO Customer Service Representative
Registration of Birth and Marriage Certificates
(Local Civil Registrar’s Office) Certificate of Live Birth (COLB) or Certificate of Marriage
Delayed Registration of Civil Registry Records For delayed registration birth
(Local Civil Registrar’s Office)

  1. At least two of the following documentary evidences which may show the name of the child, date and place of birth, and the names of the parents:
  1. Baptismal Certificate
  2. Voter’s Certification (COMELEC)
  3. Valid Identification Cards (with date and place of birth)
  4. School Record
  5. SSS records
  6. Barangay Captain Certification
  1. NSO Negative Certification of Birth
  2. Certificate of Marriage, if Married
  3. Affidavit of Late Registration
  4. Community Tax Certificate [ Cedula ]
Applying for a Marriage License
(Local Civil Registrar’s Office) Birth Certificate Pre-marriage counseling certificate Parental consent if applicant is 18 yrs. old but below 21 yrs. Old Parental advice if applicant is 21 yrs old but below 25 yrs. Old Certificate of Legal Capacity to Contract Marriage (if foreigner) Certificate of No Marriage (CENOMAR) Death Certificate of previous wife or husband if widow or widower